Returns & Exchanges
At Westport Big & Tall, we are committed to providing the perfect fit and offer a 60-day window for returns or exchanges on all unworn, unwashed items with original tags attached. Our goal is to ensure you are completely satisfied with the quality and style of your premium menswear purchase.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Shipping Label
Generate and print your prepaid UPS return shipping label directly from the portal; a flat-rate return fee will be deducted from your final refund.
Package Your Items
Securely pack the items in their original packaging if possible, ensuring all original designer tags and labels are included to expedite processing.
Drop Off and Track
Deliver your package to any authorized UPS drop-off location and keep your tracking receipt; refunds are typically processed within 7-10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing